Care + Policies

TERMS

All purchases, excluding special orders and sale items, can be exchanged or returned for store credit only, which is valid for 1 year from the date of accepted return. Returns/exchanges must be made within 2 weeks of receipt of the item.

All Sale items, which have been marked down are considered Final Sale.

Special orders and custom orders are considered Final Sale. 

If you are not 100% satisfied with your purchase, please email our general resources email info@metalepsisprojects.com explain your reason and to obtain a return authorization number. If you do not obtain a return authorization number through this method, your package can not be accepted. Items must be unused and in original condition. The customer is responsible for all shipping costs. In the case of a return or exchange for store credit, you will be credited in full, minus the cost of initial shipping.

Although we check all merchandise for defects and damage prior to shipment, it is the buyers’ responsibility to check the product upon arrival to make sure it is free of any defects or damage due to shipping. If no notice has been given within 2 weeks we must assume that the damage was caused by the buyer and therefore not eligible for replacement or exchange.

Merchandise should be shipped to:

Metalepsis Projects Inc
c/o Victoria Cho
3321 Alice st. 
Los Angeles CA 90065

In your return package, please include a copy of your receipt with a written reason for the return, and please email the return shipment tracking to info@metalepsisprojects.com

JEWELRY CARE  

Polishing Bronze and Brass While Preserving Its Patina

Much of our jewelry is unfinished bronze and will develop a unique patina over time. Once formed, this layer can actually protect bronze from corrosion, and we view it as a beautiful visual map of the interaction between wearer and jewelry.

If you want to keep the patina on your bronze jewelry, do not clean it or use a polishing cloth on it. Use a dry cloth to remove surface dirt from the item when necessary.

Cleaning Dirt from Your Bronze and Brass Jewelry

You can clean and polish bronze using a jewelry polishing cloth, or by purchasing a polishing paste, or making one at home with lemon juice and baking soda. To clean the patina on your bronze jewelry, start by washing it with warm water to remove any dirt, and then dry the piece. Mix 2-3 tablespoons of baking soda with lemon juice to form a paste. Rub the paste onto your bronze jewelry, and keep rubbing until the item is clean; you can use a toothbrush or a cloth. Then leave the item with the paste on for about half an hour before rinsing the jewelry and drying it with a cloth.This process can be repeated for heavy patinas. After the item is cleaned, rinse it with water, and dry.

Storing Bronze and Brass Jewelry

Tarnish and patina are facilitated by the oxygen in the air. To minimize patina, store brass and bronze jewelry in a plastic bag. You can also put an anti-tarnishing strip in the bag.

Cleaning and Caring for Sterling Silver

Avoid exposing sterling silver to harsh chemicals such as chlorine, cosmetics, hair spray, and perfume. When cleaning sterling silver, use a phosphate-free detergent or low abrasive cleaner designed for cleaning silver. You can wash your jewelry periodically with mild dish soap and warm water. Make sure to rinse well and dry completely with a soft cloth before storing. Use silver polish to restore the finish and protect sterling silver from tarnishing. Store sterling silver jewelry in tarnish prevention cloths or bags that are treated to slow down the tarnishing process. It is also important to separate jewelry when being stored to avoid scratching. If you are not going to wear the piece for a long time, use small zip lock bags to keep it sealed and dry. Do not store the silver jewelry directly in contact with wood surfaces as wood may contain acids that can damage the finish.

Cleaning Gold and Rose Gold

Use either a nonabrasive jewelry cleaner, which you can purchase at a local jewelry store, or a cleaning solution of mild dish soap and warm water. Dip the jewelry in the cleaner or cleaning solution. Use a soft toothbrush to gently loosen any dirt. Rinse in warm running water and buff dry with a soft, lint free cloth until it is shiny. A polishing cloth will also work.